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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 8/24/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2003 CHEVROLET Silverado. Overall, my experience was positive. My salesperson was...

    08/14/2008

    Positive Comment

    I own a 1999 Pontiac GRAND AM S. My sales person was Kahill and he did a great job sellin...

    08/14/2008

    Positive Comment

    I own a 2000 Ford Explorer. Overall my experience was positive. My salesperson was B.C., ...

    08/14/2008

    Positive Comment

    I own a 2001 Buick LeSabre. My sales person was Peter and he did a very well job selling ...

    08/14/2008

    Positive Comment

    I own a 2001 Chrysler Town & Cou. Overall my experience was positive. I believe my salesp...

    08/14/2008

    Positive Comment

    I own a 2001 CHEVROLET Impala. I recently took my car in because the battery went out. It...

    08/14/2008

    Positive Comment

    I own a 2001 Ford Taurus. Overall my experience was positive. My salesperson was a tall, ...

    08/14/2008

    Positive Comment

    I own a 2008 Pontiac Grand Am. I brought my car into the shop for an oil change and it wa...

    08/14/2008

    Positive Comment

    I own a 2006 Ford FREESTAR. Overall my experience was positive. My sales person was Nick ...

    08/14/2008

    Positive Comment

    I own a 2001 Lincoln Continenta. Overall my experience was positive. My salesperson was a...

    08/14/2008

    Positive Comment

    I own a 2001 Ford Taurus. I recently had my car in for the catalytic convertor and the 02...

    08/14/2008

    Positive Comment

    I own a 2004 Ford Taurus. Overall my experience was positive. My salesperson was B.C., an...

    08/14/2008

    Positive Comment

    I own a 2001 Pontiac Grand Prix. I recently took my car in because it wouldn`t start. I h...

    08/14/2008

    Positive Comment

    I own a 1999 Mercury Villager. Peter was the one who sold me the car. He did a good job s...

    08/14/2008

    Neutral Comment

    I own a 2002 Pontiac Grand Am. I took my car in for an oil change. It took about 40 minut...

    08/14/2008

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